A brief overview of the major methods of ODR, how they operate, how much they cost, and how successful they are. ODR Methods Online dispute resolution (ODR) is the method of dispute resolution...
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The issues in ODR are numerous. They influence many aspects of ODR, such as feasibility, utility, ethical implications, and acceptance in legal and economic communities. All of these issues are...
Users of ODR must have a feeling of trust and security in the system. “Trust” has deep roots in dispute resolution, and stretching it to include technological aspects has strained its meaning...
Even when people lose, they feel better about the loss when they experience procedural fairness. And, when they win, they do not feel as good about the outcome without procedural...
Overcoming ODR Drawbacks in Marginalized Areas and People with Fewer Resources
One of the major drawbacks of online dispute resolution is ensuring the marginalized people and scarce resources will be addressed. People with disabilities and areas with fewer technological...
Successful online mediation requires trust, privacy, and a willingness to comply. It is often thought that one of the most essential reasons mediation can be successful is because of the...