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Category: ODR Literature

link to Trust and Security in Online Dispute Resolution

Trust and Security in Online Dispute Resolution

Users of ODR must have a feeling of trust and security in the system. “Trust” has deep roots in dispute resolution, and stretching it to include technological aspects has strained its meaning...

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link to Procedural Justice and the Rule of Law

Procedural Justice and the Rule of Law

Even when people lose, they feel better about the loss when they experience procedural fairness. And, when they win, they do not feel as good about the outcome without procedural...

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link to Key Issues for Successful Online Mediation

Key Issues for Successful Online Mediation

Successful online mediation requires trust, privacy, and a willingness to comply. It is often thought that one of the most essential reasons mediation can be successful is because of the...

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link to Online and Offline Arbitration: What is the Difference?

Online and Offline Arbitration: What is the Difference?

Online arbitration can provide a very flexible means of dispute resolution that can be tailor-made in accordance with the parties’ needs, and at the same time, be recognized as a legally valid...

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link to Online Dispute Resolution: The Future of Justice

Online Dispute Resolution: The Future of Justice

Online mediation offers a wide range of implementation methods, confirmed by its fastest-growing branches: consumer and family law. There could be no Online Dispute Resolution (ODR) without the...

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link to 8 Examples of Small Disputes in big Construction

8 Examples of Small Disputes in big Construction

Our interest in the construction industry is driven by two factors: the continued importance of the construction industry to the global economy and the prevalence of small claims in...

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About Us

Online dispute resolution (ODR) involves the use of technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three. ODR has been gaining traction over the past decade as people are becoming more accustomed to the use of digital means.

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