Users of ODR must have a feeling of trust and security in the system. “Trust” has deep roots in dispute resolution, and stretching it to include technological aspects has strained its meaning...
Category: ODR Literature
Even when people lose, they feel better about the loss when they experience procedural fairness. And, when they win, they do not feel as good about the outcome without procedural...
Successful online mediation requires trust, privacy, and a willingness to comply. It is often thought that one of the most essential reasons mediation can be successful is because of the...
Online arbitration can provide a very flexible means of dispute resolution that can be tailor-made in accordance with the parties’ needs, and at the same time, be recognized as a legally valid...
Online mediation offers a wide range of implementation methods, confirmed by its fastest-growing branches: consumer and family law. There could be no Online Dispute Resolution (ODR) without the...
Our interest in the construction industry is driven by two factors: the continued importance of the construction industry to the global economy and the prevalence of small claims in...
